Skip to content

Belonging

Crack the Cliques

Workplace Belonging in Just 3 Steps

Andrew unpacks the science and practice of community-building at work – helping organisations tackle loneliness, break down cliques, and create cultures where every person genuinely belongs.

Why this talk

It's been a turbulent few years for most people around the globe and given that the next 10 years are not likely to be any less challenging than the last 10 years (in terms of geo-political issues, climate change, the pace of modern life and technological change etc) the question of building thriving communities, is urgent and important for all organisations.

Without active communities, issues such as absenteeism, presenteeism, burnout, low morale, working in silos, communication issues, misunderstanding and a high turnover of staff are likely to characterise our organisations. If social connection is in our human DNA, then two hugely important questions need to be answered:

  • How do you create communities where people belong and can reach out for support?
  • How do you break down cliques and reduce levels of loneliness within your organisations?

In plain words

Clique

A small, closed group within a wider team or organisation. A clique is easy to spot from the outside, but not from the inside: the people in one are often unaware of it. Breaking cliques down is part of building a workplace where every person genuinely belongs.

The Loneliness Crisis

  • Nearly one quarter of the world population feels lonely, with the highest levels of loneliness being reported by those between the age of 19–29.
  • 15% of men say they have no close friends at all.
  • The number of Kodokushi deaths, where the deceased person is not found for months after their death, is quickly rising (according to data from Japan and the UK).

What this session covers

The agenda, point by point

Everything your audience will move through – so you can judge the fit before you book.

  1. 1

    Why community safeguards human wellbeing, fosters peak performance and supports ongoing innovation (drawing on global research)

    .
  2. 2

    Why community spirit is under pressure today and what that means for our organisations.

  3. 3

    Cliques? What are they? How do they form? Why are they so difficult to spot?

  4. 4

    How do you start meaningful conversations with someone you might be worried about and/or those who don't easily interact with others?

  5. 5

    Why loneliness is a vicious cycle and how to reconnect if you've become isolated.

  6. 6

    How to improve your own community building skills, from the small every-day habits, to the longer term shifts in your thinking?

  7. 7

    Lessons from the best: drawing on the wisdom of some of the best community builders to have been on my podcast, how do you build thriving communities within the workplace? Hear them on the podcast: Matt Grisedale, Patrick Nyarumbu, Richard Loftus, Ben Mason, Scott Johnson, Matt Hudson, Christian Chalfont, Jack Woodhams.

What your people leave with

Concrete outcomes, not vague good feelings

  • Understand why community directly safeguards wellbeing, performance and innovation

    .
  • Recognise how cliques form and why they are difficult to spot

    .
  • Learn how to start meaningful conversations with isolated or vulnerable colleagues

    .
  • Break the loneliness cycle and reconnect people who have become isolated

    .
  • Build practical, everyday community-building habits at individual and organisational level

    .
  • Apply lessons from world-class community builders featured on Andrew's podcast

    .

Who it's for

Leadership teams, HR and people professionals, employee wellbeing leads, and any organisation concerned about loneliness, isolation, or low psychological safety at work.

Andrew Pain presenting a slide on psychological safety to a room of delegates at round tables

If you need support now

This talk draws on lived experience and is educational – it is not medical or therapeutic advice. If you or someone you know needs support now:

Studio headshot of Andrew Pain
Andrew Pain, in a white shirt, speaking on a stage in front of a blue screen

Meet your speaker

Mental Health & Resilience Keynote Speaker

Andrew speaks from lived experience – warm, honest and human, with the experience to back it up.

Andrew Pain is a TEDx speaker with 25 years’ HR experience, and his credentials include CPD-accredited keynote programmes; Member, International Coaching Federation; and Campaigner of the Year 2023, Men and Boys Coalition.

Formats & logistics

Shaped to fit your event.

Andrew tailors every talk to your audience, theme and time slot. Here's how the practical side usually works – tell him the room and he'll shape the rest.

  • Talk length

    Keynotes usually run 45 minutes to an hour, sometimes 90. Around two hours it becomes a workshop; longer than that is rare.

  • Audience size

    From an intimate group of 8–12 to a main-stage audience of 200–250. Interactive workshops usually sit around 40–70.

  • AV & tech

    Andrew works with whatever setup you have. And if the tech fails, the show still goes on – he'll present without slides.

  • In-person or virtual

    Delivered on-site or online, on the platform you already use – most often Teams or Zoom.

“Your talk was brilliant. Everyone took a lot from it and it really set the tone for the rest of the conference with lots of engagement and discussion from the attendees.”

Laura Daubney

Events Organiser, Women's Network Conference, Magnox Ltd

More from clients

Before you book

Frequently asked

What is Crack the Cliques about?

The science and practice of community-building at work – helping organisations tackle loneliness, break down cliques and create cultures where every person genuinely belongs.

Why does community matter at work?

Drawing on global research, the talk explores why community safeguards wellbeing, fosters peak performance and supports ongoing innovation. Without active communities, absenteeism, presenteeism, burnout, low morale, silo working and high staff turnover are likely to characterise an organisation.

Who is Crack the Cliques for?

Leadership teams, HR and people professionals, employee wellbeing leads, and any organisation concerned about loneliness, isolation or low psychological safety at work.

Is this talk medical or therapeutic advice?

No. The talk draws on lived experience and is educational – it is not medical or therapeutic advice. If you or someone you know needs support now, the helplines are on this page.

Questions organisers ask about every talk 

Bring this to your organisation

Ready to talk it through?

Tell us about your event and audience – we'll come back with availability and how Crack the Cliques could land for your people.